You’re in Safe Hands
We believe that creating memories will hold an even greater value as we gradually emerge from lockdown. We at The Mayson commit to doing so with the utmost safety in mind.
In the coming weeks and months as we look towards re-opening our hospitality experiences, we want to provide guests with an increased level of assurance that when they are ready to travel they can do so with confidence. We are currently taking hotel bookings from 6th July and Elephant & Castle dining bookings from Monday 29th June, but we will let you know if this changes.
We are delighted to confirm that our brand new offering – Elephant & Castle will be opening from Monday 29th June offering dine in, takeaway and delivery alongside Dime Coffee located on the ground floor. Our spacious outdoor courtyard will also be open for service from the same date.
Standards outlined in our Safety Program will include reducing guest capacity across all hotel areas and adopting stringent cleaning protocols. Further physical distancing initiatives will include the integration of contactless payment, express check outs and barrier implementation where possible while still remaining true to our core hospitality values.
Same but a little different
We’ve changed small details about your arrival to minimize physical contact with people and public surfaces, while providing a safe and welcoming experience.
All rooms and suites are super spring cleaned, sanitized and sealed with a lot of love before you arrive to The Mayson.
We’re upping the cleaning levels and adding extra sparkle to public or frequent contact spaces. Including Reception, The Lobby, Lifts, Entrance, Handrails, Bathrooms, Food & Beverage Areas and outdoor Seating Areas.
We’ve taken away all unnecessary touch points. If we don’t need it; it’s gone.
Measures and markers are popped in place to indicate how close you can get to people. Not too close
All public spaces will have hand sanitizer stations in place.
You’re in safe hands
Our staff are trained to follow HSE Guidelines and sanitation procedures.
We’re super flexible and are offering fully flexible cancellations with no pre payment required (you pay on arrival) up until 3pm on the day before your arrive; applicable on all stays when you book directly with our reservations team or through our website.
There is a friendly voice at the end of the phone too.
We will keep you up to date as we all go through this together.
Extra – stringent room cleaning protocols will be introduced between each guest stay and high frequency cleaning of all public spaces throughout the day.
Room occupancy, to the extent possible, will be distributed evenly per floor to limit crowding in hallways and lifts.
Can we still Eat & Drink?
Yes, Elephant & Castle at The Mayson will be open for bookings from 29th June 2020. Bookings can be made directly by getting in touch with the team on firstname.lastname@example.org
Dime Coffee will be open from 29th June, 8am – 4pm serving up Coffee, Pastries & Sweet Treats
Ryleigh’s Rooftop Steakhouse will be open for bookings from 1st September. Booking can be made directly by getting in touch with the team on email@example.com
We are reducing the capacity and increasing seat spacing between guests to ensure appropriate social distancing.
We have always offered a la carte lunch and dinner service and will continue to do so, no buffets around here!
Digital menus will be available as well as order and pay at table technology.
We are delighted to confirm that Power Gym will reopen to it’s members from 29th June. Keep an eye on their socials for more
Be our guest!
We can’t wait to welcome you back to The Mayson to explore all the wonders of this great city. We are doing a little bit of work behind the scenes to lift your spirits and give you the perfect way to reconnect or disconnect with loved ones, celebrate special occasions or simply rest and recharge.
Stay updated with all the happenings by signing up to our newsletter and following us on Instagram.
Until then.. stay safe.
The Mayson Team x
Check out our special rates and offers here